Main Page → Motive Documentation → Installation and Activation
Required PC specifications may vary depending on the size of the camera system. Generally, you will be required to use the recommended specs with a system with more than 24 cameras.
Note: If any of the required version of redistributables (.NET framework, Direct X, VC runtime) are missing from the machine, the installer will ask to install them along with Motive. Make sure to install these packages as well.
Windows power saving mode limits CPU usage. In order to best utilize Motive, set this mode to the High Performance mode and remove the limitations. You can configure the High Performance Mode from Control Panel → Hardware and Sound → Power Options as shown in the image below.
Control Panel → Hardware and Sound → Power Options
Once you have installed Motive, next step is to activate the software using the provided license information and a USB Hardware Key.
There are three different types of Motive licenses: Motive: Body, Motive: Tracker, and Motive: Edit. Depending on the type of license you are activating with, different tracking features will be available within Motive. Motive: Body is a comprehensive license which provides all of the tracking features; including both rigid body tracking and skeleton tracking. Motive: Tracker is capable of tracking rigid bodies. Motive: Edit only features post-capture editing tools for processing captured tracking data.
For more information on different types of Motive licenses, check the software comparison table on our website.
Start Menu → All Programs → OptiTrack → Motive → OptiTrack License Folder
License Folder: C:\ProgramData\OptiTrack\License
Duo/Trio Tracking Bars:
Purchasing a license is not required when using a V120:Duo/Trio tracking bars, as the device itself acts as a USB Hardware Key and also includes a built-in perpetual Motive: Tracker license. When a Tracking Bar is connected to a PC, Motive will run without asking for license activation.
The Motive License can also be activated from online using the Online License Activation tool. When you use the online License Activation Tool, you will receive the license file via email. In this case, you will have to place the file in the license folder. Once the license file is placed, insert the corresponding USB Hardware Key to use Motive.
The software license will be valid up to 1-year from the initial activation date, and you will be able to run any version of Motive that was released before the expiration date. When the license expires, you will no longer have access to the newer versions, but you can still use the older versions of Motive that were released up to the expiration date.
When your license expires, you can purchase License Maintenances, which will extend the license’s valid duration at a lower cost.
Activating maintenance license will place additional license DAT file onto the license folder. When the maintenance license is purchased, activate the maintenance license using the provided license information. This will place another license file alongside your original license. Both the original and maintenance license(s) files must be placed in the license folder for the software to be activated properly. If you are using a new computer, use the original license information to activate. This will populate all of the maintenance licenses in addition to the original license.
Notes on Maintenance License Activation
To check the status of your license, use Check My License tool on our website to monitor the license status. You will need a License Hash Code and a corresponding Device Serial Number (e.g. Hardware Key) to check the license status.
You can also check the status of the activated license from the About Motive pop-up. This can be accessed in the splash screen when it fails to detect a valid license, or it can be accessed from the Help → About Motive menu in Motive.
Help → About Motive
OptiTrack software can be used on a new computer by reactivating the license, using the same license information. When reactivating, make sure to enter the same name information as before. After the license has been reactivated, the corresponding USB Hardware Key needs to be inserted into the PC in order to verify and run the software.
Another method of using the license is by copying the license file from the old computer to the new computer. The license file can be found in the OptiTrack License folder which can be accessed through Start Menu -> All programs -> OptiTrack -> Motive -> OptiTrack License Folder.
Start Menu -> All programs -> OptiTrack -> Motive -> OptiTrack License Folder
For more information on licensing of Motive, refer to the Licensing FAQs from the OptiTrack website:
For more questions, contact our Support:
› Q :
License Not Found
› Q :
OptiTrack USB Hardware Key is not detected by the device manager.
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